- I didn't see a product that exactly fits what I'm looking for. Does Cygnus offer custom products?
Yes. We pride ourselves on offering the most customized solutions on the market. We can customize any of our products including our computer wall mounts, charting wall desks, medication boxes, and even our arms. Best of all, you will find that our custom products generally cost less than some of our competitors' off-the-shelf options.
For an example of our custom capabilities please click here.
- What colors are your metal wall mounts available in?
We offer 6 standard colors and a rainbow of custom colors. Our standard colors are beige, camel, oyster white, light ivory, mineral bronze and light gray. The custom color pattern is only limited by your imagination.
- What colors are your wood/laminate wall desks available in?
We offer Wilsonart® Class-A fire-rated laminates. Our most popular finishes are: Bannister Oak, Golden Oak, Solar Oak, Fusion Maple, Wild Cherry, Sanibel Maple, and Figured Mahogany. For a complete list of laminates click here. However, if you prefer a Formica, Nevamar, or other finish please let us know and we can work with you.
- Where can I see a complete list of your "standard" products?
Simply click on the "Products" link at the top of the page to find PDF product sheets on all of our standard computer wall mounts, charting wall desks, medication boxes, and arms.
- Does Cygnus offer a warranty with its products ?
Yes. In fact, we offer the longest warranty in the industry. We offer a 5-year warranty against defects in materials, workmanship and finish of the cabinet under normal use and a 2-year warranty on the door lifting systems.
These warranties include the wall mount/wall desk structural components and lifting systems, but do not cover shipping, installation or other labor costs.
- Do your wall mounts comply with JCAHO, HIPAA, etc.?
All Cygnus products meet or exceed every applicable health code and regulation – including those established by HIPAA, JCAHO and the ADA. Also, our products meet standard life safety and OSHPD requirements.
Absolutely. Simply contact our office and a representative will be happy to arrange for a sample to be shipped to your location.
- How much does _______ cost?
To find out what a particular Cygnus product costs, please feel free to contact us at (888) 760-8159 or e-mail us at service@cygnusinc.net. Or click here to visit our contact page for a web-based e-mail form.
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